Agreement to Terms

By placing an order and renting a dress from Black Label, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not complete your rental.

Rental Period

— Standard Rental Duration

The standard rental period is 4 days. This includes 3 days for the rental and 1 day for return delivery.

— Extended Rental

The extended rental period is 8 days. This includes 7 days for the rental and 1 day for the return delivery. Any extension must be confirmed by us in advance.

Booking and Payment

— Booking

To rent a dress, non-refundable payment of the total rental fee is required at the time of booking. Payments can be made via credit card, debit card, or other accepted methods.

Changes to Booking

— Changes to Booking

Cancellations are not permitted once a booking has been confirmed. Should you need to make any modifications to an existing reservation, please contact us at least four business days prior to the commencement of your rental period. We will make every effort to accommodate your request, subject to availability.

Dress Care and Handling

— Condition

Please handle the dress with care. Avoid excessive wear, stains, or damage. The dress should be returned in the same condition as received.

— Cleaning

The dress will be professionally cleaned before and after each rental. You are not required to clean the dress before returning it. 

Late Returns

— Late Fee

A late fee of $50 per day will be charged for each day the dress is returned past the agreed rental period.

— Extended Rental

If you wish to extend your rental, please notify us at least 3 days before the original rental end date to be accommodated, subject to availability. Additional charges will apply.

Damage and Loss

— Damage

You are responsible for any damage to the dress, including stains, tears, or other alterations. Repair costs will be charged to your original method of payment. Should the dress be damaged beyond repair, you will be charged the full replacement value of the dress.

— Loss

If the dress is lost or stolen, you will be charged the full replacement value of the dress, which will be outlined in your rental agreement.

Delivery Returns

— To return the dress, simply repackage it in the original box or garment bag, affix the pre-paid return shipping label, and drop it off at the nearest shipping location. Please ensure the dress is returned by the end of your rental period to avoid any late fees.

Liability

Limitation of Liability

General Limitation

To the fullest extent permitted by law, Black Label shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

— a. Your use or inability to use the rented dress

— b. Any unauthorized access to or use of our servers and/or any personal information stored

— c. Any interruption or cessation of transmission to or from our services

— d. Any bugs, viruses, or the like that may be transmitted to or through our service by any third party

— e. Any errors or omissions in any content provided by us

Maximum Liability

In no event shall our total liability to you for any claim arising out of or relating to your rental of the dress exceed the total rental fee paid by you for the dress in question. This limitation applies whether the claim arises under contract, tort (including negligence), strict liability, or any other legal theory.

Personal Injury and Property Damage

Black Label shall not be liable for any personal injury, property damage, or other damages resulting from the use of the rented dress. You agree to indemnify and hold harmless Black Label, its affiliates, and their respective officers, directors, employees, and agents from and against any claims arising from your use of the dress.

Force Majeure

Black Label shall not be liable for any failure to perform its obligations under these Terms and Conditions if such failure is due to events beyond its reasonable control, including but not limited to natural disasters, strikes, riots, or acts of government.

Indemnification

You agree to indemnify, defend, and hold harmless Black Label and its affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the rented dress or any violation of these Terms and Conditions.

By renting a dress from Black Label, you acknowledge and agree to these limitations of liability.

If you have any questions or require clarification, please contact our customer service team.

Customer Responsibilities

— Fit and Size

We recommend trying on the dress as soon as you receive it. If you have any issues with fit or size, contact us immediately.

— Responsibility

You agree to follow all instructions and policies outlined in this agreement. Failure to comply may result in additional fees or penalties.

Privacy and Data Protection

Privacy and Data Protection Policy

At Black Label, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy and Data Protection Policy outlines how we collect, use, and safeguard your information in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

— Personal Identification Information

Such as your name, email address, phone number, and billing details, collected when you create an account, place an order, or communicate with us.

— Rental Details

Including information about the dresses you rent and your rental history.

— Payment Information

Such as credit card numbers and billing addresses, processed securely via our payment gateway.

— Technical Data

Such as IP addresses, browser types, and usage data collected through cookies and other tracking technologies.

How We Use Your Information

We use your information for the following purposes:

— To Process Transactions

To manage your rental bookings, process payments, and handle returns.

— To Communicate with You

To send order confirmations, updates, promotional materials, and respond to inquiries.

— To Improve Our Services

To analyze usage patterns and improve our website and services.

— To Ensure Compliance

To comply with legal obligations and enforce our terms and conditions.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

However, we may share your information in the following circumstances:

— With Service Providers

We may share information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and IT support.

— For Legal Reasons

If required by law, regulation, or legal process, or to protect the rights, property, or safety of Black Label, our customers, or others.

— With Your Consent

For any other purpose disclosed at the time of collection, or with your explicit consent.

Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

— Access

The right to request access to the personal information we hold about you.

— Correction

The right to request correction of inaccurate or incomplete information.

— Deletion

The right to request deletion of your personal information, subject to certain exceptions.

— Objection

The right to object to certain processing of your information.

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy and Data Protection Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates via email or through our website. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Thank you for choosing Black Label. We value your trust and are committed to protecting your personal information.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms and Conditions, including disputes relating to the rental of dresses or any other related matters, shall be subject to the exclusive jurisdiction of the courts of Ontario. By agreeing to these Terms and Conditions, you consent to the personal jurisdiction of such courts and agree to submit to their authority for the resolution of any disputes.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

— Instagram:

@rentblacklabel

— Email

mailblacklabel@gmail.com

Thank you for choosing Black Label. We look forward to serving you!